Shipping Policy

At Cristenly, we are committed to delivering your order as quickly and safely as possible. Below you'll find important information about our processing and shipping times.

Order Processing

• Processing Time: 2–3 business days
• Orders are processed Monday through Friday, excluding weekends and holidays.
• During peak shopping seasons or promotional events, processing times may be slightly longer due to increased order volume.

Shipping Times

Delivery time is calculated as:

Order Processing Time + Shipping Time = Estimated Delivery Time

United States (Continental U.S.)

Standard Shipping

• Estimated delivery: 5–14 business days

Expedited Shipping

• Estimated delivery: 3–10 business days

Shipping estimates begin after your order has been processed.

Please note that shipping times are estimates and may vary depending on the carrier, weather conditions, holidays, or other unforeseen circumstances.

Shipping Destinations

We currently ship within the continental United States.

At this time, we do not ship to:

• Alaska
• Hawaii
• Puerto Rico
• Guam
• U.S. Virgin Islands
• APO/FPO addresses
• Other U.S. territories

Shipping Rates

Shipping costs are calculated at checkout based on your shipping address, selected shipping method, and order total.

Order Total	Standard Shipping
$0.00 – $29.99	$5.00
$30.00 – $54.99	$8.00
$55.00 – $99.99	$10.00
$100.00 – $149.99	$12.00
$150.00 – $199.99	$15.00
$200.00 – $299.99	$20.00
$300.00 – $399.99	$25.00
$400.00 – $499.99	$30.00
$500.00 – $599.99	$35.00
$600.00 – $699.99	$40.00
$700.00 – $799.99	$45.00
$800.00 – $899.99	$50.00
$900.00 – $999.99	$55.00
$1,000.00 – $1,100.00	$60.00

Free Shipping

We proudly offer FREE Standard Shipping on all U.S. orders of $100 or more.

Orders below the free shipping threshold will have shipping charges calculated automatically during checkout.

Order Tracking

Once your order ships, you'll receive a confirmation email with your tracking number so you can monitor your package's journey.

Delivery Delays

While we work hard to ensure timely delivery, Cristenly cannot guarantee delivery dates once a package has been handed over to the shipping carrier. Delays caused by weather, holidays, customs, or carrier issues are beyond our control.

Questions?

If you have any questions about your order or shipping, please contact our Customer Support team. We're always happy to help.

Additional Shipping Information

• Shipping costs are calculated automatically and displayed during checkout before you complete your purchase.
• Estimated delivery times begin from the date your order is shipped, not the date your order is placed.
• Processing or shipping may be delayed due to circumstances beyond our control, including incorrect or incomplete shipping addresses, weekends, public holidays, severe weather, or carrier delays.
• Once an order has been shipped, Cristenly is not responsible for delays caused by the shipping carrier. Shipping charges are non-refundable for packages delayed while in transit.
• In rare cases, severe weather, natural disasters, or other unforeseen events may impact delivery schedules. If this occurs, our Customer Support team will be happy to provide you with the latest status of your order.
• During peak shopping periods, including October 20 through December 25, processing and delivery times may be longer than usual due to increased shipping volumes. We appreciate your patience and understanding during these busy seasons.